FAQ

Is HBA the right choice for my dog?

As you probably already know, daycare is a great way for dogs to socialize, practice good potty training behavior and most importantly, get nice and tired from all the fun! If your pup is friendly with others and loves to play with other doggos and people alike, then HBA is the right choice for you.

We take care of pups of all ages and breeds and realize that each has its own personality and quirks – and we love that about them! From 16 week old babies to service dogs to rescues, we’ve seen it all. Our staff is well-versed in all things dog 🙂

What makes HBA different from other daycares?

Unlike other dog daycare and boarding facilities, HBA is the only place with its own REAL backyard! Boasting 1,500 ft2 of minimally furnished indoor space and 1,500 ft2 of private backyard area, your pup will have free rein of the facility, allowing them to live their best life!

We also keep a very small staff ensuring your pup adjusts quickly to the new environment and sees the same smiling faces each time they visit.

What do I need to do to visit HBA?

It’s simple! Please shoot us over your pup’s most recent vaccination records reflecting that he/she is up to date on Rabies, Bordetella (Kennel Cough) & Distemper/Parvo combination (DA2PP) vaccinations, as well that he/she is neutered/spayed, at least 16 weeks of age and under 50lbs. You can email us at hotelbarkavellc@gmail.com and we will get back to you right away with next steps!

Is there any other paperwork required?

Yep – just one more piece! We require all newcomers to fill out our Client Agreement Form prior to arriving for their Trial Day. Once we receive your vaccination records you will be sent an electronic form to fill out and sign.

What is a Trial Day?

A Trial Day is an opportunity for your pup to come join us for a day of daycare to ensure it’s a good fit. This allows us to assess your dog’s behavior and learn more about him/her! Trial Days can be scheduled any weekday Monday through Friday, however, please give us as much notice as possible as we only host a small number of new trial pups each day.

Once your Trial Day has been booked, we require that he/she is dropped off by 10am and remain with us for at least 4 hours, however, they are more than welcome to hang with us for the full daycare session 7am-8pm! The cost of the Trial Day is $40.

Upon completion of your Trial Day we would be happy to go over your options regarding our available daycare packages, boarding options or answer any other questions you may have.

I’m on a budget. What is the most cost effective option for daycare?

Once your pup passes his/her Trial Day, we would love to see them on a regular basis. Our 20 Day package is our most cost effective option, breaking down the daily rate to just $30 per day. That is up to 13 hours of daycare for only $30! You can view a complete list of all of our available daycare packages here

How does overnight boarding work?

NEWS FLASH! Dogs love weekend getaways just as much as us humans do! At HBA we do not use kennels or crates so the dogs are free to sleep on the several couches and dog beds provided in the space. We try to make our facility feel just like home so your pup is as comfortable as possible. Also, the pups are monitored 24/7 so you can rest assure they are in the safest hands at all times.

Overnight boarding is $65 per 24 hours. Contact us today to check on our availability and reserve your spot! Please note, holidays book up fast so the more notice you can provide, the better!

I see you offer packages for daycare services. Do you have boarding packages available as well?

No, we do not offer any overnight boarding packages at this time. This may be something we offer in the future so be sure to check back here for updates!

Is this a hotel for people/other animals as well?

Unfortunately, this is only a hotel and daycare facility for dogs. While we’d love to host all of your furry friends (and your adorable kids!), we are only accepting dogs at this time.

What are our operating hours?

Great news! We just expanded our operating hours as of January 1st, 2021.
Monday – Friday: 7am – 8pm
Saturday – Sunday: 8am – 6pm
Federal Howlidays: 8am – 6pm

Can I come view the facility before booking?

Unfortunately, due to precautions surrounding COVID-19 we have suspended tours of the space at this time. However, we update our Instagram story regularly throughout the day @hotelbarkave so you can see both our indoor and outdoor spaces to check out all the fun! We also encourage pawrents to reach out via email or call us if they have any immediate questions while their doggo is in our care.

What’s the next step?!

Call us: 646.398.7671
Email us: hotelbarkavellc@gmail.com
DM us on Instagram: @hotelbarkave
Send us a Facebook message: Hotel Bark Ave